Redaccion El Comercio de Colorado
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There are resources available to those impacted by the devastating wildfires. Please find below information about how to access behavioral health support and the next steps to take related to insurance and financial assistance.
Assistance can include grants for temporary housing and home repairs, low-cost loans to cover uninsured property losses, and other programs to help individuals and business owners recover from the effects of the disaster.
Behavioral Health Resources
- Contact Colorado Crisis Services at 1 (844) 493-8255, or text “TALK” to 38255, to speak with a professional counselor about any area where you could use support for yourself or a loved one, from loneliness and isolation, to stress, relationship issues, substance use and other common concerns.
- JFS Boulder County Crisis Counseling: In response to multiple tragic events over the last year, Jewish Family Service and Community Foundation Boulder County have partnered to offer counseling services to Boulder County residents. The program offers up to $500 towards five individual counseling sessions (a maximum of $100 per session), or up to $875 towards five family counseling sessions (a maximum of $175 per session) and provides a pool of licensed providers from which to choose.
- I Matter: 3 free mental health sessions for any youth in the state, largely available via telehealth.
- Mental Health Partners: Call (303) 443-8500. MHP outpatient services are closed Monday, Jan. 3rd and will re open 8 a.m. on Tuesday, Jan. 4th
- National Disaster Helpline: Call (800) 985-5990
- Support available at each of the evacuation shelters
Applying for FEMA Assistance
Colorado encourages all individuals impacted by the Marshall Fire to apply for FEMA’s Individual Assistance Program. Individuals should first call their insurance agents and then apply for federal assistance. Apply for FEMA assistance online or by calling 1-800-621- 3362. If you use a relay service, such as video relay service (VRS), captioned telephone service or others, give FEMA the number for that service. If you do not have rental or home insurance, please apply for FEMA assistance.
Applying for U.S. Small Business Administration Assistance (SBA)
Federal assistance is available from the SBA to businesses of all sizes and private nonprofit organizations may borrow up to $2 million to repair or replace damaged or destroyed real estate, machinery and equipment, inventory and other business assets. SBA can also lend additional funds to businesses and homeowners to help with the cost of improvements to protect, prevent or minimize the same type of disaster damage from occurring in the future.
Interest rates can be as low as 2.83 percent for businesses, 1.875 percent for private nonprofit organizations and 1.438 percent for homeowners and renters with terms up to 30 years. Loan amounts and terms are set by SBA and are based on each applicant’s financial condition.
To be considered for SBA assistance and all forms of federal disaster assistance, survivors must first contact the Federal Emergency Management Agency at www.disasterassistance.gov. Additional information and details is available by calling the SBA Customer Service Center at (800) 659-2955.
Insurance Information
- If you have been displaced by the fires, contact your insurance agent or company immediately to let them know where you are staying. Not only can they help you with coverage or claims questions, they can help find lodging options as many people in the area will be temporarily displaced.
- To find the contact information of your homeowners or auto insurance company go to Insurance Company Claims Filing Telephone Numbers
- Save all receipts for living expenses if you’ve been evacuated or displaced by the fire, as homeowners or renters in these situations typically have insurance coverage for additional living expenses (ALE) which provides them with an amount of out-of-pocket money while evacuated. Check with your insurance company or agent about your coverage. If you are unable to live in your house or apartment because of the fire, most policies will also reimburse you the difference between your additional living expenses and your normal living expenses. Again, check with your insurance company or agent about your coverage.
- Start the claim process as soon as you can. For your home, any out buildings and vehicles, you’ll want to contact your insurance company or agent right away to begin the claim process. However, these fires were devastating and many people have been significantly impacted, so the insurance process will take time.
- If possible, and only if it is safe to do so, try to document any damage by taking photos.
- If your home survived the fires, it may still have experienced damage from smoke or water, or to the electrical systems or other damage due to the extreme heat or the snow and cold. As with direct fire damage, contact your insurance company or agent as soon as possible to start the claims process.
- If you have questions about insurance, contact the Division of Insurance. The Division’s Consumer Services Team will staff the phones and answer emails from 8 a.m – 5 p.m., including this weekend and next weekend. While claims need to be filed with the insurance companies, the Division can assist consumers with questions about insurance and the claims process. Contact the Consumer Service Team at 303-894-7490 / 800-930-3745 (outside of the Denver metro area) / [email protected] or visit our website, doi.colorado.gov (click on “File a Complaint”).
- Renters should contact their renters’ insurance. If you do not have rental insurance please apply for FEMA assistance.
Recursos disponibles recopilados por el gobierno de Colorado
Disaster Assistance
Boulder County
Town of Superior
City of Louisville
City and County of Broomfield
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